Refund and Returns Policy

Shipping

  • Domestic Shipping:

It takes 1-3 business days to deliver after the shipment date. We will email you the tracking number as soon as your order is shipped. Please allow 2 business days to process your order and expect your package in 3-5 business days.

  • International Shipping:

Please know that shipments outside the United States may be subject to import charges, which are the responsibility of the purchaser. Earth’s Love ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties, and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid for your package to clear customs.

Return Policy

We want you to be fully satisfied with your Earth’s Love purchase.
If you need to return or exchange an item, please note that all items must be returned in the condition that they were received—NOT WORN, ALTERED, OR WASHED. The merchandise must be accompanied by the original sales receipt and a return authorization number.

To receive a return authorization number and shipping address, e-mail earthslovesnuff@gmail.com and provide your name, order number, name of the item(s) you wish to return, and reason for return. Earth’s Love is not responsible for return or exchange shipping costs. We reserve the right to deny a refund if the returned merchandise does not meet our return policy requirements.

Suppose the above conditions are met, and the item is in perfect re-sellable condition. In that case, you can return regular-priced merchandise within two weeks from the day the items have reached the Final shipping destination for a full refund, exchange, or store credits. Sale items will only be granted store credit or exchange. Store credits can be used online and are to be used within 12 months of the issuance date.

Refunds will be issued and exchanged items will be dispatched only after the returned goods have been received and undergone a quality of merchandise check.

Trackable shipping services and purchasing shipping insurance are highly recommended for return items.

Returned Items are subject to a 20% restocking and return processing fee. Please allow 7-10 business days for the funds to appear back in your method of payment account. International refunds can take up to 14 business days.

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